Privacy Policy – “Crime Free Himachal” Mobile App


National Informatics Centre, Himachal Pradesh has developed the “Crime Free Himachal” Mobile App for Himachal Pradesh Police. The Crime Free Himachal Mobile app provides facility to citizens to report any kind of Crime to the Himachal Pradesh Police. For reporting Crime, in addition to details of Crime the user needs to select the District of crime occurring location. User may also provide his name and mobile number. Once the complaint is submitted, it will be forwarded to Emergency Response Support System (ERSS) at Police Head Quarter (PHQ) Shimla on email. ERSS centre will further forward this message to concerned SP/SHO of District for further necessary action. The app is available on Play Store free of cost.


Permission used by this App:

The app allows user to Lodge complaint against any crime encountered. The application captures Name and Mobile number of the user which are optional.


Data Retention Policy, Managing Your Information

The app captures Name (optional), Mobile Number (optional) and location of the user as well as details related to reported crime. The Department will retain User provided data for a reasonable time. This information is never made available in public domain and is used by HP Police only.


Misuse by Non Targeted Users

Mobile App is meant for use by the targeted audience only. Misuse by non-targeted users should be prevented by owner of the mobile device.



This Privacy Policy may be updated from time to time to include or deleted any content as per latest requirements. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes. 


Your Consent

By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us.


Contact us

If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at ners112-phq-hp[at]gov[dot]in