Privacy Policy – “HP Water Bills” Mobile App

National Informatics Centre, Himachal Pradesh has developed “HP Water Bills” Mobile App for the Department of Jal Shakti, Himachal Pradesh. User can make payment of Water Bills, Map water connection account against mobile number for future usage. User also gets option to either link mobile number to pay water bills or use Instant Pay Option. User can also apply for new water connection and check its status. User can view previous history of issued bills, receipts for already paid bills, Option to download Bill and Receipt as PDF. The app is available on Play Store free of cost.

Permission used by this App:

• Internet: The app uses the internet connection of user’s device to fetch data.
• Location: The app uses the location permission to capture the GPS coordinates of the device to capture the location.
• Camera: The app uses Camera to report the complaint.
• External Storage: The app uses the external storage and manage document permission to manage access to documents, usually as part of a document picker, to upload the image from the device while submitting a new application or to report.

Data Retention Policy, Managing Your Information

The app captures Mobile Number and location of the user as well as details provided by him/her. User also has facility to unlink any bill mapped with the mobile earlier. The Department will retain User provided data for functionality of the app. 

Misuse by Non Targeted Users

Mobile App is meant for use by the targeted audience only. Misuse by non-targeted users should be prevented by owner of the mobile device.

Changes

This Privacy Policy may be updated from time to time to include or deleted any content as per latest requirements. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes. 

Your Consent

By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us.

Contact us

If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at statecentre[at]gmail[dot]com.